> ## Documentation Index
> Fetch the complete documentation index at: https://vida.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up a Vida Agent

> Configure an Agent for communications, connected actions, and business workflows.

A Vida Agent can communicate across voice, text, email, and chat, use connected functions and applications, and delegate operational work to a Computer Agent. Start by defining one measurable workflow, then add only the capabilities it needs.

## Setting up your Agent

Open your Agent and select **Edit Agent** in the left navigation. Changes remain in the editable configuration until you test and publish them.

## Agent options

Configure these areas together rather than treating them as independent settings:

* **[Instructions](/docs/agents/instructions)**: Define the Agent's role, workflow, boundaries, escalation rules, and success criteria.
* **[Configuration](/docs/agents/configuration)**: Edit, test, save, and publish your Agent.
* **[Intelligence](/docs/agents/intelligence)**: Choose how your Agent thinks and responds.
* **[Functions](/docs/agents/functions)**: Add defined actions such as scheduling, transfers, messages, payments, or Computer work.
* **[Links](/docs/agents/links)**: Give the Agent approved web and document knowledge.
* **[Voice](/docs/agents/voice)**: Choose from a variety of AI TTS voices to best represent your brand and communicate effectively.
* **[Greeting](/docs/agents/greeting)**: Define how the Agent starts a call or chat.
* **[Language](/docs/agents/language)**: Select the language your agent should understand and respond in, with options including English and Spanish.
* **[Contacts](/docs/agents/contacts)**: Give the Agent customer context and support ongoing contact-centered work.
* **[Apps](/docs/agents/apps)**: Connect external services and make them available to your Agent.

## Workflow examples

Use these examples as starting points. Adapt the instructions, systems, approval boundaries, and success metrics to the real workflow rather than copying a generic persona.

* **[Restaurants & Food](/docs/examples/restaurants)**: Manage reservations, orders, and customer inquiries seamlessly.
* **[Retail](/docs/examples/retail)**: Provide product information, handle queries, and improve customer service.
* **[Home Services](/docs/examples/home-services)**: Schedule appointments, handle service requests, and more.
* **[Professional Services](/docs/examples/professional-services)**: Automate client interactions, bookings, and follow-ups.
* **[Beauty & Salon](/docs/examples/salon)**: Manage appointments and client interactions efficiently.
* **[Logistics & Warehouse](/docs/examples/logistics)**: Streamline operations with automated responses and updates.

## Need your Agent to complete work?

A [Computer Agent](/docs/computer-agents/overview) can use connected services, browser workflows, files, and tools to complete operational work. A conversational Agent can also delegate approved work to a Computer Agent while it continues helping the customer.

## Enable SMS

Using application-to-person SMS on US carrier networks requires business and use-case registration. See [Enable SMS](/docs/agents/enable-sms) for the setup process.

## Test and publish

Test the successful path, missing-information path, escalation path, and every external side effect. Then follow the [publishing guide](/docs/sharing/publish) to make the verified configuration live.

For a complete operational review, use the [production launch checklist](/docs/operations/launch-checklist).
